"because all Microsoft is really doing is hiding complexity, not removing it" - and an interesting criticism of OSX UI philosophy

"The effects of 6 foreground/background color combinations (color), 3 font types (Arial, Courier New, & Times New Roman), and 2 word styles (Italicized & Plain) on readability of websites were investigated."

"One good usability guideline for button, menu or link text is: use the same words for the same thing, and different words for different things."

"'Why has this rubbish aspirational ornament only got one mouse button?' Losing that second mouse button feels like losing a limb."

"A project to make businesses more aware of their
customer experience, and how to fix it."

"This collection captures findings of consistent, unique or interesting interfaces and design flows from across the web."

"We write about usability and branding, because we think and talk about usability all the time and because we plan to publish a book based on these notes. A book on interfaces cannot be written in a lonely chamber it needs an interactive testground."